Dear friends and visitors of Die Photographische Sammlung/SK Stiftung Kultur
We are pleased that we can reopen our exhibitions for you at regular opening times as of May 11th. Please understand that we will not offer any tours and events in May. The health of our visitors and our employees is important to us! Please take into account the current information about your visit to the Media Park!
We offer online ticketing to regulate the number of visitors to the exhibitions in order to ensure that distances are maintained and to guarantee you a relaxed visit to the exhibition.
Visits to the exhibitions are currently limited to one hour. We would like to ask you to arrive on time and to bring your ticket with you.
Remaining tickets can be purchased at the museum box office. However, you may have to expect waiting times.
We look forward to your visit and wish you a pleasant or uplifting tour of the exhibition!
Your team from Die Photographische Sammlung Payment options: We ask for your understanding that you can not yet use the "Immediate" payment option on weekends. This will be activated over the next few days.
Frequently asked questions about buying online
1.) What payment options do I have?
You can make a transfer online or pay via PayPal and Sofort.
Here we have a payment term of 5 days. If you want to book your ticket at short notice, this payment method will not be displayed.
The PayPal payment method can be used with and without a PayPal customer account. However, there are some restrictions for guest users, which we would like to briefly explain. Guest payments are only possible three times for each person.
In total, you can transfer a maximum amount of 1,500 euros without a PayPal account.
PayPal uses the data entered when using it as a guest, SCHUFA, Infoscore Consumer Data GmbH and eBay are used for the comparison.
- Select PayPal during the payment process.
- Click on "With direct debit or credit card" or "You don't have a PayPal account?"
- Here you can now enter credit card or bank details to give PayPal permission to collect the money from the respective means of payment.
- Complete the payment process by clicking "Agree and continue" if you agree and all data has been entered correctly.
- When you shop, choose Pay Now at checkout.
- Select credit card as payment method.
- Enter your credit card details as usual and your card will be debited automatically.
2.) How do I get my printed ticket?
After ordering, you will receive an email with a download link. If you click on it, a pdf file with the ticket opens. Either print it out or bring the ticket with you in digital form. If you have also access to your emails via mobile phone, you can show your ticket digitally at the exhibition box office.
3.) Can someone else take over my ticket?
You can also hand over your ticket to another person. The entrance is checked and the tickets are validated so that only one person has access to the exhibition.
4.) What can I do if I have problems with the booking process?
Please send an email to pr( at )sk-kultur.de. We always try to improve the booking process and the information about it.
Cologne May 8, 2020