In view of the current threatening situation in the intensive care units, the city of Cologne's crisis team decided on 9 April 2021 that, as a first step, all easing of the so-called “emergency brake” should be withdrawn: From Monday, 12 April, all Cologne museums will have to be back stay closed. This means that our exhibitions are initially only accessible up to and including Sunday, 11 April.
On the ground floor of our house there is the possibility to have a free corona quick test carried out. The entrance to the test center is on the right side of the building. The test center can NOT be entered through the main entrance of the building. Corona rapid tests are only possible with prior registration. The online registration can be found at: https://15minutentest-mediapark.ticket.io
Dear friends and visitors of Die Photographische Sammlung/SK Stiftung Kultur
We use our online ticketing to regulate the number of visitors to the exhibitions in order to ensure that the required distance is maintained and to guarantee you a relaxed visit to the exhibition. Visiting the exhibitions is currently limited to one hour. We would like to ask you to appear on time and bring your ticket with you. Remaining tickets can be purchased at the museum ticket office. However, you may have to expect waiting times.To make it easier for us to allocate your payment, we would like to ask you to always state the name of the ticket buyer or the order number when paying for the tickets.The health of our visitors and our employees is important to us! Please therefore take into account the current information on your visit to the Mediapark! We look forward to your visit and wish you a pleasant or uplifting tour of the exhibition!
Your Die Photographische Sammlung
Frequently asked questions about buying online
1.) What payment options do I have?
You can make a transfer online or pay via PayPal and Sofort.
Here we have a payment term of 5 days. If you want to book your ticket at short notice, this payment method will not be displayed.
The PayPal payment method can be used with and without a PayPal customer account. However, there are some restrictions for guest users, which we would like to briefly explain. Guest payments are only possible three times for each person.
In total, you can transfer a maximum amount of 1,500 euros without a PayPal account.
PayPal uses the data entered when using it as a guest, SCHUFA, Infoscore Consumer Data GmbH and eBay are used for the comparison.
- Select PayPal during the payment process.
- Click on "With direct debit or credit card" or "You don't have a PayPal account?"
- Here you can now enter credit card or bank details to give PayPal permission to collect the money from the respective means of payment.
- Complete the payment process by clicking "Agree and continue" if you agree and all data has been entered correctly.
- When you shop, choose Pay Now at checkout.
- Select credit card as payment method.
- Enter your credit card details as usual and your card will be debited automatically.
2.) How do I get my printed ticket?
After ordering, you will receive an email with a download link. If you click on it, a pdf file with the ticket opens. Either print it out or bring the ticket with you in digital form. If you have also access to your emails via mobile phone, you can show your ticket digitally at the exhibition box office.
3.) Can someone else take over my ticket?
You can also hand over your ticket to another person. The entrance is checked and the tickets are validated so that only one person has access to the exhibition.
4.) What can I do if I have problems with the booking process?
Please send an email to pr( at )sk-kultur.de. We always try to improve the booking process and the information about it.
Cologne 11 March 2021