Ticket information

General information on online ticketing

and about our hygiene and safety precautions

CURRENT:

The SK Stiftung Kultur implements the current Corona Protection Ordinance of the State of North Rhine-Westphalia. In addition, the obligation to wear a medical protective mask and to comply with the minimum distances continue to apply in our rooms.

Dear friends and visitors of the Photographische Sammlung and the Dance Museum of the Deutsches Tanzarchiv Köln!

We use our online ticketing to regulate the number of visitors to the exhibitions in order to ensure that the required distance is maintained and to guarantee you a relaxed visit to the exhibition. Visiting the exhibitions is currently limited to one hour. We would like to ask you to appear on time and bring your ticket with you. Remaining tickets can be purchased at the museum ticket office. However, you may have to expect waiting times.

Each exhibition is assigned its own ticket shop. You can find the links via which you can get there on the start page of this homepage and on the exhibition pages.

The health of our visitors and our employees is important to us! Please therefore take into account the current information on your visit to the Mediapark!

We look forward to your visit and wish you a lot of fun in our exhibition!

Your team from the SK Stiftung Kultur

Frequently asked questions about buying online

1.) Can I buy a ticket at a reduced price?

We offer discounted tickets for the exhibitions and events for the following group of people: schoolchildren, students, those doing military service and FSJ, pensioners, unemployed and severely disabled persons against proof, Cologne Pass holders, holders of a KölnCard, as well as the KulturCard of the theater communities Bonn and Cologne

Members of the Friends of Dance at the Deutsches Tanzarchiv Köln and ICOM Card holders have free entry!

2.) Which payment options are offered to me?

You can make a transfer online or pay via PayPal and Sofort.

Transfers:

Here we have a payment term of 5 days. If you want to book your ticket at short notice, this payment method will not be displayed.

Paypal

The PayPal payment method can be used with and without a PayPal customer account. However, there are some restrictions for guest users, which we would like to briefly inform you about here.

The guest payment is only possible three times for each person.

In total, you can transfer a maximum amount of 1,500 euros without a PayPal account.

PayPal checks the data entered when using it as a guest, using SCHUFA, Infoscore Consumer Data GmbH and eBay for comparison.

Select PayPal during the payment process.

Under the login, click on "With direct debit or credit card" or "You do not have a PayPal account?".

Here you can now enter credit card or bank details in order to give PayPal permission to collect the money from the respective means of payment.

Check that you accept the privacy policy and terms and conditions.

Complete the payment process by clicking on "Agree and continue" if you agree and all data have been entered correctly.

Choose Pay Immediately at the checkout for your purchase.

Select credit card as the payment method.

Enter the details of your credit card as usual and your card will be debited automatically.

3.) How do I get my printed ticket?

After the ordering process you will receive an email with a download link. If you click on this, a pdf file with the ticket opens. Either print this out or bring the ticket with you in digital form. If you can also check your e-mails on your mobile phone, you can also show your ticket digitally at the exhibition box office.

4.) Can someone else take my ticket?

You can also give your ticket to someone else. Admission is controlled and the tickets are validated so that only one person can enter the exhibition with the ticket.

5.) What can I do if I have problems with the booking process?

Please send an email to pr@sk-kultur.de. We are always trying to improve the booking process and the information on this.

Cologne in May 2021

Hygiene and safety precautions

Access to our exhibitions is only possible with the wearing of a medical mask (medical masks within the meaning of the currently valid Corona Protection Ordinance of the State of North Rhine-Westphalia are so-called surgical masks, masks of the FFP2 standard and higher standards, each without an exhalation valve or masks comparable to these, in particular KN95 / N95). A corona test no longer has to be presented.

On the ground floor of Mediapark 7 there is still the possibility of being tested free of charge. The corona rapid tests are only possible with prior registration. The online registration can be found at: https://15minutentest-mediapark.ticket.io

During your visit, please observe the minimum distance of at least 1.50 m and respect the applicable hygiene regulations and relevant information from our employees.

The house reception as well as the two exhibition box offices are equipped with hygienic protective windows. All of our employees wear face masks for your and their own protection and maintain the recommended distance.

Handles, buttons, railings and cloakrooms are cleaned regularly. You will find disinfectant dispensers at the exhibition box offices and in our public toilets on the 1st and 3rd floors.

Sale

Catalogs and other publications as well as posters and postcards can be purchased at the exhibition box office.